Every day, the Massachusetts Bay Transportation Authority (MBTA) is used by more than 700,000 residents and commuters throughout the Greater Boston area. While public transportation offers convenience and efficiency, accidents involving the MBTA can and do occur.
In 2022, following an increase in MBTA-related deaths and serious injuries, the FTA assumed safety oversight of the MBTA. In a letter to T General Manager Steve Poftak, the agency said, “The Federal Transit Authority (FTA) is extremely concerned with the ongoing safety issues at the MBTA.” This letter was sent after a 39-year-old man was dragged to his death by a Red Line train car.
If you or a loved one has been involved in an MBTA accident, the ability to obtain compensation is dependent on knowing how to navigate the complex claims process. Following the steps below can help.